Privacy Policy
This Policy explains how Protosonic OÜ ("we", "us"), a company registered in Estonia (registration number 16344167), collects and uses personal data when you use our websites and services, including our ventures such as Manalok. We are the data controller for that processing.
1. What we collect
- Information you give us: name, email, and any details you provide when you enquire, subscribe, book, or purchase.
- Transaction information: records of purchases and bookings (payment card details are handled by our payment providers, not stored by us).
- Technical information: basic analytics such as pages visited, collected to operate and improve our sites.
2. How we use it
- To provide the products, bookings and services you request.
- To respond to enquiries and provide customer support.
- To send emails you have asked to receive (you can unsubscribe at any time).
- To meet legal, accounting and tax obligations.
3. Legal bases
We process data to perform a contract with you, to comply with legal obligations, with your consent (for marketing emails), and for our legitimate interest in running and improving our services.
4. Sharing
We share data only with service providers that help us operate — for example payment processors (such as Stripe), email and scheduling tools, and hosting providers — and only as needed. We do not sell your personal data.
5. Retention
We keep personal data only as long as needed for the purposes above, including periods required by law (for example, accounting records).
6. Your rights
Subject to applicable law, you may request access to, correction or deletion of your data, object to or restrict certain processing, and withdraw consent. To exercise these rights, contact us at niall@protosonic.eu. You also have the right to complain to your local data protection authority.
7. International transfers
Some providers may process data outside your country. Where they do, we rely on appropriate safeguards as required by applicable data protection law.
8. Contact
Questions about this Policy or your data: niall@protosonic.eu.